Effective Date: April 5, 2026
KMT Services Group ("KMT," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including your name, phone number, email address, and any information you provide when engaging with our services, including SMS, MMS, and voice communications.
How We Use Your Information
We use your information to:
- Provide customer support and services
- Send service-related communications (e.g., appointment reminders, updates, notifications)
- Respond to inquiries and requests
- Improve our services and customer experience
SMS/MMS Communications
By providing your phone number and opting in, you consent to receive SMS/MMS messages from KMT Services Group. You may opt in by checking the optional SMS consent box on a form on our website, providing consent during service enrollment, or by texting START or YES to our messaging number. Consent to receive text messages is optional and is not a condition of purchase or of submitting any form or service request.
Types of messages you may receive include appointment reminders, service updates, dispatch notifications, account updates, customer support replies, and (if you opt in) occasional promotional offers. Message frequency may vary based on your account activity. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. To re-subscribe, text START or YES. For help, reply HELP or contact us at (919) 274-7224 or kmt@kmtservicesgroup.com.
Mobile information privacy: KMT Services Group does not share, sell, rent, or transfer mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Sharing and Disclosure
KMT Services Group does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share information only as necessary with trusted service providers who assist in operating our services (such as communication platforms like Twilio), and only to the extent required to deliver those services. These providers are contractually prohibited from using your information for their own marketing purposes.
Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Us
KMT Services Group
Email: kmt@kmtservicesgroup.com
Phone: (919) 274-7224
See also our Terms & Conditions and our SMS Consent & Opt-In Evidence page.